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Smith and Co Renovations

Updated 2026-09-05 · 2,576 reviewed · 120 listed · Scored from 48 Google reviews · How we rank ›

4.6(48) 74 low data composite score See reviews on Google ✓ Google-verified
Kitchen RenovationOutdoor Living & Alfresco
Smith and Co Renovations
Location
Mount Lawley
Services
Kitchen Renovation, Outdoor Living & Alfresco
Reviews
48
Best for
Homeowners comfortable staging payments and able to manage project oversight closely.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do customers say?

Strong kitchen and cabinet work, with reviewers praising design flair and finish quality. However, serious payment issues surface across multiple reviews: deposits spent on other jobs, demands for 40%+ upfront before work starts, and repeated failure to return for final touches. Choose only if you can pay in staged increments tied to completion milestones.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Complaints about payment mishandling and disappearances recur across the timeline (3 years to 2 months ago), suggesting a persistent pattern rather than a recent change.

Praised for
  • attention to detail and design
  • quality workmanship
  • reasonable pricing
  • willingness to make changes mid-project
Watch-outs
  • disappeared with deposits or large advance payments
  • incomplete finishes and unfinished punch-list items
  • avoids follow-up work
  • demanded full payment before job completion
quality-craftsmanshipfair-pricingattention-to-detailhidden-costspoor-communicationdelaysproject-management
Best for: Homeowners comfortable staging payments and able to manage project oversight closely.
Think twice if: History of taking large upfront payments then disappearing, or unfinished work and unresponsive follow-up.

What stands out?

  • custom cabinetry design
  • quality woodwork
  • willing to adapt mid-project
  • relatively fast lead times (under 3 weeks noted)

Worth knowing

  • Justin Smith is the principal; reviews reference an offsider named Ennis
  • operates as Volstang Cabinets
  • lead times under 3 weeks reported
  • incremental payment schedules noted in positive reviews
  • multiple complaints about demanding 40%+ deposits or full payment before 2/3 completion

What reviews say by service

Kitchen Renovation
Strong design and build quality praised; payment disputes and unfinished punch-list items complained about
Outdoor Living & Alfresco
Limited review evidence; decks and pergolas listed on website but rarely mentioned in reviews

How it compares

  • Rated 4.6 against a 4.77 average across the 105 kitchen renovation businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 77
Review volume 73
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
42
4
0
3
1
2
1
1
4

Frequently asked questions

What areas does Smith and Co serve?
Their website lists Perth, Fremantle, Hamilton Hill, Subiaco, Victoria Park, Nedlands, Cottesloe, and Claremont.
How long do kitchen jobs typically take?
Lead times under 3 weeks were reported for cabinet work in reviews.

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Last updated 2026-09-05