Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-10-05.
Nearly every review praises the team's professionalism, communication, and attention to detail. Rob, Lou, Doug, and Raman emerge as reliable operators who explain work clearly, meet timelines, and deliver polished results on bathroom tiling, grouting, and shower repairs.
Customers consistently note good value for money and the crew's genuine care about doing work properly. Multiple reviewers mention recommending the business to friends and family, suggesting strong word-of-mouth appeal.
James and his crew earn consistent praise for organisation, punctuality, and pride in finishing work properly. Homeowners repeatedly mention his responsiveness, willingness to problem-solve on site, fair pricing, and ability to manage tradespeople on their behalf for complex jobs.
Most jobs land on time with fair pricing and polished finishes, but one reviewer's bathrooms developed mould and crumbling grout within a year, and the owner's heated response to the complaint made things worse. The bulk of work stays clean, communicative, and strong; the durability issue and customer service stumble stand out as genuine concerns.
Every review across 40 jobs praises Ridge's ability to plan down to the day, keep sites tidy, and deliver finishes that feel luxurious without the stress. Named designers Lee and Jaryd listen carefully to what buyers want, then show options in their showroom before 3D renders go to site; Andrew directs from start to finish with WhatsApp updates and tradespeople who arrive on time. Bathroom work (ensuite, laundry, tiling, waterproofing) and kitchen renovation (cabinetry, stone benchtops, appliance fit) dominate the feedback, with repeat customers common enough that sons and siblings book in too. What sets them apart is their handling of awkward spaces: a small unit ensuite, a heavily tiled 90s kitchen gutted and rebuilt in four and a half weeks with a wall removed and bearing beam added, floor-to-ceiling laundry redesigns. Named tradespeople like Taj, James, Dave (plumber), Anthony (electrician), and Jamylang (joinery finisher) earn specific mentions for care on details. Pricing sits in the mid-to-premium range, and every job has arrived on time and budget.
Last updated 2026-10-05