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AccessAble Home Modifications

Updated 2026-10-05 · 2,484 reviewed · 122 listed · Scored from 26 Google reviews · How we rank ›

4.7(26) 79 composite score See reviews on Google ✓ Google-verified
Granny Flats & ADUsHome ExtensionsKitchen RenovationBathroom Renovation
AccessAble Home Modifications
Location
Melville
Services
Granny Flats & ADUs, Home Extensions, Kitchen Renovation
Reviews
26
Ranking
#9 in Granny Flats & ADUs
Best for
Families seeking safe bathroom modifications for aging parents or elderly relatives in their own homes.

Business data from Google Business Profile, checked 2026-10-05.

What do customers say?

Neil and his team are known for bathroom and ensuite renovations tailored to elderly and mobility needs, with consistently praised communication, on-time delivery, and clean worksites. One stark complaint about pipe damage and NDIS billing signals risk for vulnerable clients, but the overwhelming pattern is families grateful for safe, well-executed modifications that let aging parents stay home longer.

Praised for
  • responsive and communicative leadership
  • skilled, prompt, respectful tradespeople
  • tidy worksite and thorough cleanup
  • safe accessibility solutions for elderly parents
  • fair pricing for quality work
Watch-outs
  • pipe damage and incorrect fixture placement
  • unexpected bills for NDIS clients
on-time-completionquality-craftsmanshipresponsivereliabletidy-worksitetrustworthyattention-to-detailfair-pricing
Best for: Families seeking safe bathroom modifications for aging parents or elderly relatives in their own homes.
Think twice if: One review documented pipe damage and incorrectly placed grab rails, with an unexpected bill paid by NDIS. Request a detailed site inspection and written scope before work begins.

What stands out?

  • Neil Rimmer's personal involvement and daily communication
  • fast turnaround on assessments and installations
  • accessible solutions designed with mobility and age in mind

Worth knowing

  • Neil Rimmer leads the business and assesses every project personally
  • staff member Jesse noted for efficiency and friendliness
  • daily photo updates sent during work (especially for interstate clients)
  • trades coordinated with no gaps between visits except for essential drying
  • one repeat customer had four bathroom renovations completed

What reviews say by service

Bathroom Renovation
Multiple ensuite and shower renovations praised for quality finishes, communication, and suitability for elderly clients; one complaint of pipe damage and incorrect rail placement.
Granny Flats & ADUs
Accessibility modifications supporting aging in place, especially wet room conversions and grab rail installations.

How it compares

  • Rated 4.7 against a 4.77 average across the 90 home extensions businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 82
Review volume 62
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
1
3
0
2
0
1
2

Frequently asked questions

How quickly can AccessAble respond to a consultation?
Neil conducts the initial site visit and assessment himself. One client received installation of a ramp within five days of quote; bathroom projects typically begin within a couple of weeks.
Will I get updates during the work?
Yes. Reviewers report Neil maintains communication via chat, text, or email throughout. Interstate clients received daily photos of progress.
What happens if something goes wrong?
One client reported pipe damage and incorrectly placed grab rails that resulted in unexpected costs; it is not clear whether AccessAble covered the error or to what extent.
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Last updated 2026-10-05