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West Lake Renovation Co.

Updated 2026-09-05 · 2,576 reviewed · 120 listed · Scored from 27 Google reviews · How we rank ›

4.4(27) 77 composite score See reviews on Google ✓ Google-verified
Kitchen RenovationBathroom RenovationHome ExtensionsFull Home Renovation
West Lake Renovation Co.
Location
Subiaco
Services
Kitchen Renovation, Bathroom Renovation, Home Extensions
Reviews
27
Best for
Homeowners planning flooring, tile, or bathroom upgrades on a reasonable budget.

Business data from Google Business Profile, checked 2026-09-05. Facts from the business's own website were fetched 2026-09-05.

What do customers say?

Luke and his team excel at flooring, tile, and bathroom work-quality finishes, friendly service, and reasonable pricing. One reviewer reported being ghosted on a $150–200k full home quote, suggesting the business may underdeliver or lose confidence on large projects outside its core scope.

Praised for
  • owner Luke personable and responsive
  • high-quality materials and finishes
  • efficient project delivery
  • attention to detail
  • fair pricing for quality
Watch-outs
  • poor communication for larger projects
  • not suited to major full renovations
quality-craftsmanshippunctualreliableon-time-completiontidy-worksiteattention-to-detailresponsivefair-pricinggreat-valuekitchen-bathroom-specialists
Best for: Homeowners planning flooring, tile, or bathroom upgrades on a reasonable budget.
Think twice if: You are planning a major full-home renovation above $150k; communication lapses on large projects have been reported.

What stands out?

  • owner Luke leads projects personally
  • efficient installation (2–3 days for whole-house tiling cited)
  • product sourcing and flexibility
  • clean worksites

Worth knowing

  • Owner Luke personally manages most projects
  • Installer Nathan praised for hybrid flooring work
  • Flooring installation completed within 2–3 days for whole-house projects
  • Tiling sourced with fast turnaround and installed within days of delivery
  • Hybrid 8mm SPC flooring and engineered timber mentioned by name

What reviews say by service

Kitchen Renovation
Reviews focus on flooring and tile splashbacks; kitchen-specific work not detailed.
Bathroom Renovation
Praised for comprehensive bathroom overhauls: tiles, wet areas, finishes-elegant, precise, and completed on time.
Home Extensions
One review mentions extensions; no detail on execution or outcome.
Full Home Renovation
One reviewer reported communication breakdown on a $150–200k full-home quote; suggests the business may not handle major works well.

How it compares

  • Rated 4.4 against a 4.87 average across the 75 bathroom renovation businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How the score was calculated

Our Rubric
Star rating 72
Review volume 63
Review recency 97
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
0
3
0
2
0
1
4

Frequently asked questions

How long does a typical flooring or tiling job take?
Whole-house tiling has been completed in 2–3 days; flooring jobs vary. Luke coordinates material delivery and installation closely to minimise delays.
Does Luke supply the materials or do I?
West Lake supplies flooring, tiles, and cabinetry. They stock hybrid SPC vinyl, engineered and solid timber flooring, porcelain tiles, and can source specific patterns with fast turnaround.
What happens if I have a large project, like a full-home renovation?
One reviewer with a $150–200k full-home budget reported that Luke did not follow up on a quoted date. If you are planning major work, clarify scope and expectations early.
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Last updated 2026-09-05